Charter

The General Authority for Military Industries (GAMI) is committed to providing information and services that are of interest to its beneficiaries and stakeholders, using the best available technologies through its website. 

Accordingly, some standards have been established, which constitute the covenant between GAMI and the beneficiaries of this website, as follows:

GAMI's Commitments:

GAMI seeks to provide the best possible services to users of this website, whether individuals or organizations, and this covenant specifies the most important commitments of GAMI on its website, which include:

Continuity

GAMI strives to provide the latest technologies and specifications to ensure the continuity of the website's operation 24/7.

Privacy and confidentiality of information

GAMI respects the confidentiality of the information of users of its website, and confidentiality is one of GAMI's top priorities. GAMI makes every effort to provide information and services through the website in accordance with this consideration.

Providing mechanisms for communication and participation

GAMI is committed to processing and responding to all inquiries, complaints, or suggestions through the available communication channels on this website.

Beneficiaries' Commitments:

Beneficiaries of this website are responsible for a number of obligations and standards in order to achieve the goals of this website, including:

• Terms of use: Beneficiaries must review and comply with the terms of use.
• User information: Beneficiaries of the website commit to providing accurate and correct information if requested.

E-Service Standards

• The time it takes to load the homepage and all other pages for usability readiness does not exceed X seconds as a maximum.
• The time it takes to load the homepage in the portal for usability readiness ranges from X to X seconds on average.
• The readiness percentage is X.
• The failures that may occur per year are X.
• The failures that may occur per month are X.

Alternatively, it can be expressed as follows:

The General Authority for Military Industries (GAMI) makes every possible effort to reduce the time it takes to browse the website to no more than 4 seconds, with an operational readiness level of not less than 99.9%.

Intellectual Property Rights Not all entities include this point, so it can be deleted.

This website is technically overseen by the Information Technology Management Department, which is affiliated with the General Authority for Military Industries in the Kingdom of Saudi Arabia, and all materials available on this website, including graphic images, software, and content, are protected under copyright, trademarks, and other forms of intellectual property rights.

It should be noted that the use of the website's content and any published information is only permitted for personal and non-profit use, with the requirement of acknowledging that the General Authority for Military Industries is the source of that content and information.